Parent & Student Experience

Live communication, satisfaction tracking, and student-facing bus companion view

1,247 msgs today

1,247

Messages Sent Today

98.1% delivered

99.2%

WhatsApp Delivery Rate

+0.4% vs last week

4.3 / 5

Avg Satisfaction Score

+0.2 vs last month

218

Active Companion Users

64% of enrolled students

Recent Notification Log

Aarav Sharma → +91 98765 43210

07:12 AM

Aarav has boarded Bus KA-01-F-2341. ETA to school: 22 min.

whatsappdelivered

Priya Nair → +91 87654 32109

07:04 AM

Bus is 10 minutes away from your stop. Please be ready.

smsdelivered

Rohan Mehta → +91 76543 21098

02:38 PM

Rohan has been dropped off safely at home. Trip complete.

whatsappread

Sneha Iyer → +91 65432 10987

07:30 AM

ALERT: Sneha did not board the bus today. Please confirm.

smsdelivered

Kiran Patel → +91 54321 09876

07:25 AM

Kiran has boarded Bus DL-01-CA-9012. ETA to school: 18 min.

whatsappread

Notification Triggers

Bus 10 min away from stop

WhatsApp + SMS

AUTO

Student boards bus

AUTO

Student drops off

AUTO

Student absent (no scan)

SMS + Call

AUTO

Bus delayed > 10 min

WhatsApp + SMS

AUTO

SOS triggered on route

All channels

AUTO

Route change mid-trip

AUTO